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Community Focus FCU Help Center

We're here when you need us

How Can We Help?

Need help with online banking, debit cards, loan payments, or fraud protection? Visit our Brownstown or Ecorse branch or contact us via phone or text at 800-526-7328..

We proudly serve members throughout Wayne County and Monroe County, including Brownstown Township, Ecorse, Taylor, Southgate, Wyandotte, Riverview, Trenton, Woodhaven, Gibraltar, Flat Rock, Monroe, and surrounding communities.

Quick Member Services

Enroll in Online Banking

Step-by-step enrollment instructions

Start Here

Get Help with Digital Banking

Visit our Digital Banking Help Center

Start Here

Find Routing Number

Need to set up direct deposit or automatic payments? Our routing number is 272479728.

Make a Loan Payment

Learn all available payment options

Make a Payment

Find an ATM

Over 30,000 surcharge-fee free ATMs nationwide.

Find an ATM

Find a Shared Branch

Locate a shared branch near you.

Find a Shared Branch

Contact us

Get in touch via phone, text, or chat.

Start Here

Visit Our Brownstown or Ecorse Credit Union Branch

Brownstown Branch

18925 Telegraph Road, Brownstown, MI 48174
Tel: 734-281-3900

Hours: 

Monday, Tuesday, Thursday, Friday: 9 am - 5 pm
Wednesday: 11 am - 5 pm
Saturday: 9 am - 1 pm (Drive Thru only)

View Brownstown Branch Services

Ecorse Branch

3815 W. Jefferson Ave., Ecorse, MI 48229
Tel: 313-386-5800 

Hours: 

Monday, Tuesday, Thursday, Friday: 9 am - 5 pm
Wednesday: 11 am - 5 pm
Saturday: Closed

View Ecorse Branch Services

Need to Report Fraud or a Lost Card?

If you suspect fraud or your card has been lost or stolen, contact us immediately using the numbers below. Acting quickly helps protect your account and prevent unauthorized transactions.

  • Lost or Stolen Debit Card

    Contact us immediately at 833-933-1681

  • Lost or Stolen Credit Card

    Call us immediately at 844-223-7470

  • Credit Card Fraud

    Call 833-763-2013 immediately

  • Debit Card Fraud

    Call 877-805-2524 immediately

FAQs

If you've forgotten your Online Banking password, click "Forgot Password" on the login page and follow the prompts to verify your identity and create a new password. If you need additional assistance, contact Community Focus Federal Credit Union or visit our Brownstown or Ecorse branch, and we'll be happy to help.

You can check your Community Focus Federal Credit Union account balances 24 hours a day using Speedy Line Phone Banking. Simply call 800-405-3040 and follow the prompts to access your account information securely. Speedy Line lets you check balances, review recent transactions, transfer funds between eligible accounts, and perform other basic banking functions anytime, even when our branches are closed.

Community Focus Federal Credit Union has two convenient branch locations serving members throughout Wayne and Monroe Counties:

Brownstown Branch: 19225 Telegraph Road, Brownstown, MI 48174

Ecorse Branch: 3511 W. Jefferson Avenue, Ecorse, MI 48229

Both branches offer personal banking, loan assistance, account services, and financial guidance.

Yes. Community Focus Federal Credit Union offers several convenient ways to make your loan payment. You can pay through Online Banking, Mobile Banking, our online payment portal, or by visiting either of our branch locations. Choose the payment option that works best for you.

Call 800-854-0790

Enrolling in Community Focus Digital Banking is quick and secure. Simply select Enroll in Online Banking from our website and follow the step-by-step instructions to verify your account and create your login credentials. Once enrolled, you'll be able to access your accounts, transfer funds, pay bills, deposit checks, and more. View the step-by-step guide here

If your Community Focus debit card is lost or stolen, report it immediately to help protect your account. You can use Card Controls in Digital Banking to temporarily lock your card or contact us right away. If it's after business hours, call our debit card reporting number listed on this page for immediate assistance.

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Learn to Use Community Focus Digital Banking

Step-by-step guides for Online Banking, Mobile Banking, Card Controls, eStatements, Mobile Deposit, and Bill Pay.

  • Online Banking Enrollment
  • Mobile App Setup
  • Mobile Check Deposit
  • Card Controls
  • Zelle®
  • eStatements

Visit Digital Banking Learning Center

Still Need Assistance?

Can't find what you're looking for? Our team is ready to help with your accounts, loans, digital banking, and more.

Contact Us     Visit a Branch