Yes, you can use your Debit Card when you are out of town. Please make sure that we have an updated phone number on file for you so we can contact you if we notice any unusual transactions. We do not allow our Debit Card to be used when you are travelling outside of the country or for foreign transactions conducted online.

If you are planning to use an ATM while travelling out of town, we recommend using a surcharge-fee free CO-OP Network ATM. Find one near you here.

If you choose to use an ATM out of the CO-OP Network, you could incur additional charges with your transaction. 

To report lost or stolen Debit Card, simply call 833.933.1681. Contact CFFCU at 800.526.7328 to order a new card during our regular business hours.

Click here to learn about MobiMoney to help you manage your card and protect it from possible fraudulent activity.  

Please click here for an explanation and authorization form of our Debit Card Overdraft Protection. Simply mail or bring it to one of our branch locations.

Please call our Fraud Dispute Department at 866.279.1399 and file a dispute over the phone. 

PIN numbers are auto generated for the ATM Cards and come in the mail a couple days after you receive your card.

PIN numbers for the Debit Cards allow you to set your PIN number after activating your Debit Card on the phone. 

PIN numbers cannot be changed. You can always order a copy of the PIN number by contacting CFFCU at 800.526.7328.