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Payment Solutions Specialist

Community Focus Federal Credit Union is seeking a full time collector who is self-motivated, a team player with effective communication skills. This person will be responsible for help in minimizing delinquency of all loans while preserving member relationships. Duties include working delinquent accounts, contacting members in an attempt to secure payments by making phone calls and mailing letters. Other duties include processing late notices; processing payments; monitoring accounts with payment plans; collecting overdrawn accounts and returned checks; preparing legal documents, garnishments and tax levies, preparing month end reports, meeting with the Delinquency Control Committee and any other duties assigned. The ideal candidate will have a minimum of two years of prior collection experience, knowledge of legal requirements relating to loans and collections, such as the Equal Credit Opportunity Act, Fair Debt Collection Practices Act and all lending and collection regulations. Must be available to work at our Brownstown or Ecorse offices. Mon – Thurs 9 am – 5 pm, Fridays 9 am – 6 pm & some Saturdays 9 am- 1 pm. Please send resume to lboucher@communityfocusfcu.org.

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